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Business Management
PURPOSE
The Business Management credential documents basic knowledge in business management that is needed by business professionals.

AUDIENCE
This credential is appropriate for any business professional or support staff working in the business arena. 

JOB/CAREER REQUIREMENTS
A sound business management skill set allows managers to effectively and efficiently oversee the daily operations of a business and to ensure compliance with the numerous business regulations and adherence to contemporary management best practices. The Business Management credentials document basic knowledge of business management concepts including making decisions and managing change, planning and controlling daily business operations, communicating with all stakeholders, managing and supervising people, and leading the organization towards its goals. In addition, the successful business manager must understand the business environment, business structure and organization, business ethics and social responsibility, principles of marketing and product promotion, quality management, information systems, human resources, and basic business financial concepts.

BUSINESS MANAGEMENT WORKPLACE TASKS:

  • Demonstrate the traits, personal characteristics, and understanding of a manager’s roles and responsibilities within the organization 
  • Manage the numerous challenges related to diversity  
  • Conduct business in both a local and global environment 
  • Make sound decisions  
  • Effectively communicate with stakeholders using a variety of channels  
  • Lead the organization in an ethical way, including establishing social responsibility practices
  • Effectively manage the planning and control strategies of the organization  
  • Recruit, select, hire, and manage the human resources functions of the organization  
  • Manage the finances of the organization and use financial information to make decisions  
  • Create and manage work teams and manage other types of organizational groups  
  • Effectively lead and motivate employees  
  • Apply sound marketing and promotion principles to the organization’s products and services  
  • Manage the technology and information technologies of the organization

EXAM STRUCTURE OVERVIEW

Number of Questions in Exam: 144
Total Time: 120 minutes
Overall Passing Score: 70%
(All sections require an individual passing score of 70%)
Business Management Basics
The Business Management credentials document basic knowledge of business management concepts including making decisions and managing change, planning and controlling daily business operations, communicating with all stakeholders, managing and supervising people, and leading the organization towards its goals. In addition, the successful business manager must understand the business environment, business structure and organization, business ethics and social responsibility, principles of marketing and product promotion, quality management, information systems, human resources, and basic business financial concepts. Specifically, this badge demonstrates the earner's ability to explain the functions, roles, and required skills of successful managers and supervisors.
Business Management

Schools need supplies and equipment to operate quality programs. Supplies are consumable items used daily and purchased throughout the school year. Equipment is the furniture and fixtures that last over a period of time. Equipment is inventoried and considered a fixed asset of the district. Large districts may have a central warehouse to store materials. They may take advantage of volume pricing discounts from distributors. Smaller schools rarely have extra space for storage. When a district plans a major purchase or costly project, a bidding process identifies interested vendors or contractors. Once a bid has been approved, a vendor must be used. The administrative code of the district will outline specific procedures for vendors.

Risk management protects businesses from loss or liability. Protecting assets and insuring against injury claims cannot be overlooked or diminished. Some districts self-insure against loss, whereas most purchase commercial insurance.

This resource provides instruction for users to:

  • Describe the rules/regulations for capitalizing equipment
  • Follow the steps and make considerations for managing risk
  • Explain the purpose of risk management
  • Describe how schools can capitalize on their supplies and equipment
  • Explain the purpose of capitalizing
  • Outline the procedures for awarding a bid
  • Outline the procedures for issuing a bid
  • Identify reasons for which a bid would be issued
  • Describe the purpose of a bid
  • Identify who is responsible for managing and maintaining school supplies and equipment
  • Identify who is responsible for managing the purchase of supplies and equipment
  • Identify supplies and equipment typically purchased by a school
  • Identify the eight key business operations for running a school system
  • Explain how various business operations for running a school system are funded
  • Describe the purpose of the various business operations for running a school system
  • Provide the criteria for a school business operation
Business Management Externship
PURPOSE
This badge documents the acquisition of practical skills and experience in business management that is needed by business professionals.

AUDIENCE
This credential is appropriate for any business professional or support staff working in the business arena. 

JOB/CAREER REQUIREMENTS
A sound business management skill set allows managers to effectively and efficiently oversee the daily operations of a business and to ensure compliance with the numerous business regulations and adherence to contemporary management best practices. The Business Management credentials document basic knowledge of business management concepts including making decisions and managing change, planning and controlling daily business operations, communicating with all stakeholders, managing and supervising people, and leading the organization towards its goals. In addition, the successful business manager must understand the business environment, business structure and organization, business ethics and social responsibility, principles of marketing and product promotion, quality management, information systems, human resources, and basic business financial concepts.  

BUSINESS MANAGEMENT WORKPLACE SKILLS
The Externship badge confirms the earner's continued and successful practice of the following tasks demonstrating their ability to:
  • Demonstrate the traits, personal characteristics, and understanding of a manager's roles and responsibilities within the organization 
  • Manage the numerous challenges related to diversity
  • Conduct business in both a local and global environment 
  • Make sound decisions 
  • Effectively communicate with stakeholders using a variety of channels  
  • Lead the organization in an ethical way, including establishing social responsibility practices
  • Effectively manage the planning and control strategies of the organization  
  • Recruit, select, hire, and manage the human resources functions of the organization  
  • Manage the finances of the organization and use financial information to make decisions  
  • Create and manage work teams and manage other types of organizational groups  
  • Effectively lead and motivate employees  
  • Apply sound marketing and promotion principles to the organization's products and services  
  • Manage the technology and information technologies of the organization
Business Management Professional

The Business Management program provides students the basic competencies involved in a leading a team whether from the very top of a company, middle management or first-line supervision. Managers at intermediate levels serve as the bridge between their staff and higher management understanding how to execute the project, exercising good judgment over costs and risks but also able to extract and rely on the talent of their team to get things done effectively. Good leaders are key to cultivating positive morale among their staff while also best situated to identify policies or procedures that are not working and improve upon them to benefit both staff and management. Effective managers have unique skill sets that promote collaborative, orderly and productive work environments from which everyone can benefit. Being an effective manager requires a fundamental understanding of leadership, organization and communication skills that will always be in demand by employers.

Leading a team of colleagues or managing your own staff requires a set of leadership skills that are often few and far between in today’s business culture. Understanding the personalities working for you and with you, while also maneuvering to get the most out of the different skill sets and personalities on your staff is essential to effective leadership and productive management.

With the Business Management program, this collection of skills and knowledge will ensure students understand the delicate balance of leadership, motivation, delegation, and authority while fostering an environment of encouragement and teamwork. From business communication and basic supervision to the fundamentals of leadership and project management, this combination of courses ensures learners will emerge with the confidence to make the tough decisions managers are faced with every day coupled with a comprehensive understanding of what it takes to be a true leader.

 

Program Objectives

After completing this program, learners will be able to:

  • Contrast theories and techniques of managing, motivating, and leading others
  • Analyze the impact of an organization’s culture, environment, and design on management
  • Examine how social responsibility and ethics affect management functions
  • Analyze issues facing managers when performing management functions
  • Examine challenges related to organizational strategies and processes that managers face in today’s business environment
  • Evaluate approaches to communication to best fit an organizational structure
  • Apply theories of leadership and motivation to effectively manage others
  • Assess approaches to controlling organizational performance
  • Examine operations management
  • Describe the key components of the contemporary U.S. and international business environment
  • Describe the role of ethics and social responsibility in the business environment
  • Examine how businesses can be organized and structured
  • Analyze the various functions of and approaches to management
  • Analyze marketing processes, forces, and issues in a business enterprise
  • Examine the key strategies, tools, and issues involved in business operations
  • Examine the key financial concepts involved in the business enterprise
  • Develop a business plan incorporating sound business concepts, systems, and strategies
  • Analyze the competencies and skills needed to be an effective supervisor
  • Explain contemporary workplace considerations with respect to a supervisory role
  • Plan strategically using goal-setting and organizing skills
  • Recommend a staffing, recruiting, and retention strategy
  • Recommend a control process strategy
  • Propose a decision-making strategy
  • Explain motivational leadership in the context of today's workforce
  • Use effective communication strategies
  • Propose group- and-team-building skills
  • Analyze the performance appraisal process
  • Recommend strategies to improve workplace health and safety
  • Propose conflict resolution strategies
  • Analyze factors that impact change management
  • Analyze the supervisor's role in the collective bargaining processes
  • Use Microsoft Office®

Certification Opportunities

After completing this program, learners will have the opportunity to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field.

 National Workforce Career Association (NWCA) Business Management (B-MGMT)


 

 

Optional Volunteer Externship Opportunity

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.